RETURNS POLICY

Goods may be returned within 30 days of the original invoice date with prior authorization approval. Returned products must be in new condition with the original packaging intact. 

Restocking fees of up to 25% may apply. Evac+Chair North America LLC, does not cover return shipping.

Evac+Chair Power 800 & Power 900 – 7 day return policy (20% restocking fee + shipping costs)

Power 800 & Power 900 will not be accepted for service or return unless customer has retained ALL original packaging material.

EXEMPT GOODS

The following are exempt from return / refunds:

  • Evac+Chair Comfy Seat
  • Anti-Theft Alarm Device
  • Secure Storage Cabinet
  • Evac+Chair Stand
  • Patient Carrier Seat
  • iEvac Smoke Hood
  • Power Chair Batteries
  • All Evacuation Sleds