Return Policy

Goods may be returned* within 30 days of invoice date if they do not meet evacuation requirements. Customer is responsible for cost of freight to return goods to EVAC+CHAIR® CANADA  in its original packaging. A restocking fee of 20% will apply. Customer will also be charged for cost of any required repairs and replacement of any missing items. Customer MUST receive a returned goods authorization number from EVAC+CHAIR® CANADA before goods will be accepted.

* Excluding Storage Cabinets and Smoke Hoods

Sales Tax?

All orders with a New York, New Jersey shipping address must include the applicable sales tax on both the merchandise portion and the shipping/handling charges of your order unless you provide us with an exemption permit.

In-Person Training

Rescheduling or cancelling a training session requires a minimum of 30 days’ advance notice directly to your trainer. This requirement is strictly enforced. Failure to provide the required 30 days’ notice will result in the immediate forfeiture of the full training course fee; no refunds will be issued under any circumstances.